PRIVACY POLICY
Effective Date: June 15, 2026
Last Updated: June 15, 2026

1. Our Commitment to Your Privacy
Tier One Private Staffing (“TOPS,” “we,” “us,” or “our”) is committed to protecting the privacy of every member on our platform. This Privacy Policy explains what information we collect, how we use it, and — importantly — what we do not collect and do not share. We designed our platform specifically to minimize the personal data we handle. We never see your payment card information, your Social Security number, your government-issued ID, your driver’s license, your passport, or your full home address. That is not an accident. It is a deliberate architectural choice.

2. Information We Collect
When you create an account and profile on tieroneprivatestaffing.com, we collect only what is necessary to operate the platform:
Account information: your name, email address, phone number, and zip code.
Profile information (candidates): professional headline, availability status, years of experience, certifications (such as CPR/First Aid), professional experience entries, letters of recommendation, and a profile photo you choose to upload.
Profile information (families): family display name, neighborhood or general area, children’s age ranges and counts, a profile headline, and a profile photo you choose to upload.

Platform activity: job applications submitted, jobs posted, messages exchanged on the platform, saved candidates or saved jobs, and your last active timestamp.

Background check tier (candidates only): TOPS receives and stores only the tier-level result of your Checkr background check (Standard Verified, Enhanced Verified, or Fully Verified). We do not receive, store, or access the full background check report or any identification documents you submitted to Checkr.

3. What We Do Not Collect
We do not collect and never have access to:
Social Security numbers
Government-issued ID numbers
Driver’s license information
Passport information
Full home or mailing addresses
Payment card numbers, expiration dates, or CVV codes
Bank account information
All payments on the platform — including membership fees and background check fees — are processed directly through Stripe’s secure payment infrastructure. When you pay, you are entering your payment information directly into Stripe. TOPS never sees it, never touches it, and never stores it.

When you need to update your payment method, you are directed to Stripe’s customer portal directly. The same applies to background checks: when a candidate initiates a background check, they are directed to Checkr’s own platform. TOPS does not act as an intermediary for any sensitive personal or financial data.

4. How We Use Your Information
We use the information we collect solely to operate and improve the Tier One platform:
To create and display your member profile to other members

To facilitate connections between candidates and families

To process and manage your membership
To send transactional emails (application notifications, membership confirmations, expiry reminders) through our email service provider, Brevo.

To administer background check status and membership eligibility.

To provide platform support and respond to inquiries.

To maintain platform security and prevent fraud.

5. We Do Not Share Your Information
TOPS does not sell, rent, lease, or share your personal information with any third party for marketing, advertising, data brokering, or any other commercial purpose. Ever.
The only third-party services that interact with your data are:

Stripe: processes payments directly. TOPS does not share your data with Stripe — you interact with Stripe directly. Stripe’s privacy policy is available at stripe.com/privacy.

Checkr: conducts background checks directly with candidates. TOPS does not share your data with Checkr — you interact with Checkr directly. Checkr’s privacy policy is available at checkr.com/privacy-policy.
Brevo: sends transactional emails on our behalf (such as membership confirmations and application notifications). Brevo receives only your name and email address for the purpose of delivering these emails.

No other third party has access to your information.

6. Profile Visibility and Photo Privacy
Candidate profiles are only visible to active family members when the candidate’s approval status is active and their membership is current. Families control whether their profile photo is visible to candidates. Candidates control whether their profile photo is visible to families. You may update your photo privacy settings at any time from your dashboard.

Special considerations noted on a family profile (such as household-specific needs) are visible to candidates viewing that family’s profile but are never shared outside the platform.

7. Messaging
Messages exchanged between candidates and families through the TOPS platform messaging system are stored on our platform servers. They are not shared with any third party. TOPS may review messages in the context of investigating reported violations of our Terms of Service or Code of Conduct.

8. Data Retention
We retain your account and profile information for as long as your account is active. If you request account deletion, we will remove your personal information from our active systems within 30 days, subject to any legal or contractual obligations that require us to retain certain records.

9. Your Rights
You have the right to:
Access the personal information we hold about you

Correct inaccurate information in your profile at any time

Request deletion of your account and associated personal data

Withdraw consent for any data processing where consent is the legal basis

To exercise any of these rights, contact us at legal@tieroneprivatestaffing.com. We will respond within 30 days.

10. Children’s Privacy
The Tier One platform is intended for adults (18+) only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has created an account, please contact us immediately at legal@tieroneprivatestaffing.com.

11. Security
We take reasonable technical and organizational measures to protect the information we hold. This includes limiting what data we collect in the first place — the best protection against a data breach is not storing sensitive data at all. However, no online platform can guarantee absolute security, and you use the platform at your own risk.

12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify members of material changes via email or a notice on the platform. Continued use of the platform after notice of a change constitutes acceptance of the updated policy.

13. Contact
For privacy-related questions or requests, contact us at: legal@tieroneprivatestaffing.com